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How do I request a refund?

C
Written by Carla

Learn how to request a refund

Refund requests are handled differently depending on where your subscription was purchased.

If you subscribed through the Google Play Store
Google Play subscriptions and refunds are managed directly by Google.

To request a refund:

  • Visit the Google Play Store refund request page

  • Sign in with the Google account used for the purchase

  • Locate your order

  • Follow the instructions provided by Google to submit your request

You can check the Play Store's refund article here.

If you subscribed through the App Store
Apple handles all App Store purchases and refund requests directly.

To request a refund:

  • Visit the App Store's refund support page

  • Sign in with your Apple ID

  • Select the subscription or purchase

  • Submit your refund request through Apple

You can check the App Store's refund article here.

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